JFX Technologies jual Avaya Aura Contact Center dengan harga terbaik di jakarta, Indonesia. Dapatkan harga Avaya Aura Contact Center dengan menghubungi sales@jfxtechnologies.com. Kami juga jual produk Telephony lainnya baik dari Avaya ataupun merk lain, klik disini untuk pilihan produk Telephony lainnya. Berikut penjelasan singkat mengenai Avaya Aura Contact Center, atau untuk informasi datasheet bisa download disini
Connect with Customers on Their Terms
Today’s consumers are more wired and technically savvy than ever before, with email, social media and the web serving as primary sources of information. Businesses wanting to gain a competitive edge with these customers know that a contact center must do more than simply manage customer service calls.
With studies showing that voice interactions are declining while text and other types of interactions are on the rise and consumers’ desire for more ways to contact organizations easily, many businesses are acting on these changing dynamics by adding new channels to their contact center.
Avaya can help your business communicate with customers on their own terms by enabling you to communicate with them in almost any way they choose. With Avaya solutions, emails and web chats can be handled with the same level of care applied to voice interactions. Using a single desktop interface, agents can manage different modes of customer contact as a single, effective work flow to help make agents more productive. This unified approach can enhance the customer experience, moving it beyond mere ‘satisfaction’ to new levels of brand and customer loyalty.
Make the Most of your Customer’s Web Experience
A web site is an important marketing tool for businesses. Typically requiring a large investment in time and money, your web site should be working hard to provide the kind of high-quality customer experience that drives revenue. With Avaya Aura Contact Center, customers on your web site can click-to-talk to speak to an agent or text chat directly with an agent. Convenient communication like this helps customers resolve potential purchase-inhibiting issues quickly, getting one step closer to making a purchase.
Selain jual Avaya Aura Contact Center, JFX Technologies juga menerima jasa instalasi dan maintenance Telephony dengan harga bersaing. Kami tidak sekedar jual Avaya Aura Contact Center, tetapi juga memberikan jaminan atas barang yang anda beli.
